Returns & exchanges
Your satisfaction is our priority. You have 30 days after delivery to request a return or exchange.
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30 days to change your mind
Returns available within 30 days after delivery.
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Free returns
Returns are free in metropolitan France.
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Fast exchanges
Exchange subject to availability.
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Refund
Processed after the return is received and approved.
How to return an item?
1
Return request
Contact our team to start the return process.
2
Shipping
Prepare and ship your parcel according to the instructions received.
3
Reception
We inspect your return after receipt.
4
Refund
The refund is processed after approval.
Return conditions
- ✔ Item must be new and unused.
- ✔ Original packaging required.
- ✔ Tags must still be attached.
- ✔ Personalized items cannot be returned.
- ✔ Free returns in metropolitan France.
Need help?
Our team is available 7 days a week.
📞 +33 6 22 19 68 58💬 +33 6 43 02 10 21✉ contactsbiparis@gmail.com
